CHARLOTTE, NC (WBTV) – Tickets for the Hurricane Helene benefit “Concert for Carolina” have been available online and at the door since Thursday morning.

“Concert for Carolina” is the show organized by North Carolina native Luke Combs that he will headline alongside fellow North Carolina native Eric Church on Saturday, October 26th at Bank of America Stadium.

Previous: “Concert for Carolina” tickets on sale to support the Helene victims: What you should know

The concert is intended to bring relief to all people affected by Hurricane Helene. Tickets went on sale, and boy, did they sell out quickly.

It was only after tickets went on sale that some of our audience members started contacting us about the different prices for attending the concert.

Photos posted at the box office said tickets cost between $45 and $500, depending on where you sit.

However, people searching for tickets online are seeing prices over $500.

We spoke to one woman who spent more than $200 per seat in the 500 section, the highest section, while others report buying these tickets at the box office for less money.

“What is the reasoning? Why is that? “Why wasn’t there consistent pricing in terms of what was released?” said Lauren Helton. “Secondly, it changes. You know, when you’re live in the system, why does it change so much?”

We're working to answer questions like Helton's. A spokesman for the management teams of Luke Combs and Eric Church sent us a statement that read:

“Due to the process, dynamic pricing was implemented during the sale. It's important to remember that this allowed us to maximize donations for this important cause. We are thrilled by the response and warmth of our music community to help those who need our support. 100% of the proceeds go to the charities identified by Luke Combs and Eric Church. Additionally, Ticketmaster has waived its fees, leaving only taxes and credit card fees.”

We also reached out to Ticketmaster to ask why some ticket prices on the website are listed at more than $500 when the box office price list caps ticket prices at $500.

In a statement, a spokesperson said the company does not set prices and does not have algorithms to change prices.

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