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American Airlines' new system calls for passengers who board early
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American Airlines' new system calls for passengers who board early

Boarding a plane can be a stressful and hectic process for anyone, especially if someone cuts the cord and boards before they should. American Airlines is working to resolve this issue.

The airline has tested a new boarding system that will help weed out “gate lice” from passengers boarding the plane.

“'Gate lice' is a term used to describe passengers who block the gate in anticipation of boarding the plane before their group is called,” according to USA Today.

With the new technology, the airline is trying to make boarding easier for both its gate agents and passengers.

“There is so much that a team member needs to do at the gate, so we are constantly looking at ways we can leverage technology to make this easier for both groups,” an American Airlines spokesperson told USA Today.

How does American Airlines' new system work?

The new technology will alert gate agents if customers attempt to board the aircraft before their assigned boarding group has been called to board.

“The boarding passes of such passengers trigger an audible tone and display a message to gate agents. “They will not be allowed to board and will instead have to wait their turn,” CBS said.

People pay or earn the privilege of early boarding. So when passengers board early, it can annoy others and add to the stress and frustration that comes with flying.

According to the New York Times, “American Airlines said it was pleased with the results so far, as were several passengers who took to social media to share their thoughts.”

One passenger wrote on Reddit that he “enjoyed watching sneaky passengers get embarrassing justice in front of everyone,” according to the New York Times.

Where is American Airlines testing the new system?

According to USA Today, the airline began testing the new technology several weeks ago at Albuquerque International Sunport in New Mexico and Tucson International Airport in Arizona.

American Airlines has also begun testing the new technology at Ronald Reagan Washington National Airport in Virginia.

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